Frequently Asked Questions

Find answers to the most common questions about PublishPoint.
We cover everything from connecting your WordPress site to publishing your first post.

What is PublishPoint

The platform, Pointer, and who it is built for.

What is PublishPoint and who is it for?
What is Pointer?
Who built PublishPoint and why?
Is PublishPoint built for content and marketing teams?
Where is PublishPoint headed?

How PublishPoint Works

From your first chat to a published post.

How does PublishPoint work?
How long does it take to go from idea to published post?
How long does it take to get started?
Is there a learning curve to using PublishPoint?

The Chat Feature

How Pointer builds your strategy through conversation.

What is Pointer and how does the Chat feature work?
Do I need to know SEO to chat with Pointer?
How is chatting with Pointer different from using ChatGPT?
Does Pointer get better the more I use it?
Can I go from a chat to a published post in one session?

SEO and Optimization

Built-in optimization from the first draft.

What does the SEO feature in PublishPoint actually do?
Do I need to know SEO to use Pointer?
Does Pointer write the meta description too?
Do I need any extra SEO tools or plugins?
How is this different from running my content through an SEO checker after writing?

The Three Core Features

Chats, SEO, and Connections working together.

What are the three core features of PublishPoint?
Do I need to use all three features together?
What makes PublishPoint different from other content tools?

Our Connections

WordPress, Slack, Google, and Atlassian integrations.

What does the Connections feature do?
How do I connect my WordPress site to PublishPoint?
Is there an extra charge for the WordPress bridge?
What does the Google connection do?
What does the Slack connection do?

Plans, Pricing and Limits

What each plan includes and how usage works.

What is included in every PublishPoint plan?
What does PublishPoint cost?
What is the difference between the Starter, Pro, and Enterprise plans?
What is included in the Starter plan at $795 per month?
How does the message limit work with Pointer?
Is the WordPress bridge free on all plans?
What happens if I need more connected WordPress sites?

Why PublishPoint

How the platform compares to other tools.

How is PublishPoint different from other AI writing tools?
How does PublishPoint stay ahead of other AI tools?
Why is PublishPoint priced higher than tools like Narrato or GravityWrite?
What does PublishPoint do that StoryChief, Narrato, ContentStudio, and GravityWrite do not?
How does PublishPoint replace a WordPress developer or agency?
Can I switch to PublishPoint without losing my current content or SEO setup?

Getting Started

Set up your account and publish your first post.

What do I need to get started?
Can I start using PublishPoint right away?
Will someone help me set up my account?
Do you offer onboarding help for new users?

After You Signup

What happens after you contact or sign up.

What happens next after I submit my information?
What if PublishPoint is not the right fit for me?

Support and Contact

How to reach the team and what to expect.

What is the best way to reach you for support?
How quickly will I hear back?
Who reads the messages I send?
Can I book a demo or sales call?

Our Blogs

Our Latest Content

Explore our blog for practical advice on content strategy, SEO, and growing your business through publishing.

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AI SEO Tools for Ecommerce Teams Managing Seasonal Product Launches

Your ecommerce team just finished launching the summer collection. Traffic surged, conversions looked solid, and then September rolled around. Traffic tanked.
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Why Brand Voice Tracking Fails When You Skip Documentation Standards

Your marketing team just launched a campaign across three channels simultaneously. One piece went to your blog. Another landed in social media feeds.
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How AI SEO Agents Handle Content Approval When Your Team Works Across Time Zones

Your content calendar shows five pieces due this week. Your Denver team finished them yesterday. Your San Diego team needs to review before publishing.
laptop with sales graph, apparel, and autumn decor for ai seo tools ecommerce analytics

AI SEO Tools for Ecommerce Teams Managing Seasonal Product Launches

Your ecommerce team just finished launching the summer collection. Traffic surged, conversions looked solid, and then September rolled around. Traffic tanked.
woman analyzing multiple monitors with data dashboards displaying brand voice tracking documentation.

Why Brand Voice Tracking Fails When You Skip Documentation Standards

Your marketing team just launched a campaign across three channels simultaneously. One piece went to your blog. Another landed in social media feeds.
diverse team managing content globally with an ai content approval workflow.

How AI SEO Agents Handle Content Approval When Your Team Works Across Time Zones

Your content calendar shows five pieces due this week. Your Denver team finished them yesterday. Your San Diego team needs to review before publishing.
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Content Performance Metrics That Actually Matter Beyond Publish Volume

Your content team just published 47 blog posts this quarter. Traffic is up 12%. Rankings improved in maybe three niches.